My Location: Reviews Change

Reviews

5
Average out of 10812 reviews

The Glass Guru reviews summary

5
4
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704 reviews have no rating

5
Mar 29, 2024 on Google
Aalegro3 Temecula CA

"The work was done with a high degree of integrity and courtesy! Their prices can’t be beat. I would recommend The Glass Guru for all your window needs!"

5
Mar 29, 2024 on Google
George “Harrison” Chiles Warner Robins GA

Feedback not provided

5
Mar 29, 2024 on Google
Lucian Tira Gurnee IL

"Order fulfilled within few days. Way better than some of their competitors, who delayed the job I paid for in advance for about 4 months…"

5
Mar 29, 2024 on Google
Carol Shea Roseville CA

Feedback not provided

5
Mar 29, 2024 on Our Website
Prashant Parekh Austin North TX

"I had multiple broken windows from the storm. James Hejl and Clint did an absolutely fantastic job. They were courteous, on time and very professional. I will definitely recommend Glass Guru to my friends and colleagues. "

4
Mar 29, 2024 on Google
April Shepard Charleston SC

"I gave them four stars because it was mismeasured the first time but that didn't bother me as much as there was no communication after the mismeasure. How long was it going to be for them to reorder the size and call me back to schedule an appointment? Any apology? Sorry for the inconvenience. No communication, no customer service. There was no phone call until the window came in and they wanted to set a time for an install. Which they wanted the very next day we rearranged our schedules to accommodate because we too just wanted this fixed. However, in most cases we would have been thrilled that they were an hour and a half early, but because we had to rearrange our schedule we were both still at work. Just kind of felt we were more inconvenienced with the whole process then they were. On the upside the window does look good. Our son who happened who helped us out since we couldn't be there . Said install the guy was in and out in 5 minutes. Again, no communication about payment. However this morning just received an invoice via email. Just call me crazy. The communication to me is important and so is customer service. I'm in the customer service industry as well a little effort goes a long way in my book."

5
Mar 29, 2024 on Google
James Frederick Boca Raton FL

"I worked with Norm at The Glass Guru from start to finish and their work were above and beyond what I expected. Eric and Tom were the installers, and they were professional and personable. They walked me through the process from removing the old and replacing the new glass. Watching the whole process was amazing. I highly recommend them. Thank you for a job well done!!!
J. Frederick"

5
Mar 29, 2024 on Google
Rachel Belcastro Mason OH

"David and Jack were great. Professional, thorough and polite. Will use Glass Gurus again"

5
Mar 29, 2024 on Google
Nisetar Springfield MO

"Great job all around from The Glass Guru!"

5
Mar 29, 2024 on Google
Hailey Boyce Springfield MO

Feedback not provided

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