Proudly Serving Duluth, MN and surrounding areas.
In 1994 I started working in the local construction industry as a tradesman, craftsman, salesman, sales manager, project manager and business owner. As a tradesman and craftsman I learned what it takes to physically complete a project. As a salesman I learned how to listen to customers and deliver the products they are looking for. As a sales manager I learned what it takes to acquire new customers and keep existing customers. As a Project Manager I learned how to bring all these things together to complete a project. But it is my experience as a small business owner that has taught me that a successful business requires happy customers.
After working at a local glass business for six years I had many customers that were looking for someone to repair their foggy windows and broken glass. The only thing I was able to offer them was expensive new windows, not a repair solution. I had found there was a gap between what customers were needing versus what the glass business’ in our area were offering. As a result, I saw many unhappy customers. I had realized there was a need for a new business in the Duluth area.
I chose to open a locally owned and operated Glass Guru business because it offers customers repair and restoration solutions to foggy, scratched or stained windows at 1/2 the cost of new glass and 1/4 the cost of new windows. In addition, The Glass Guru offers new glass, mirrors, windows, doors, screens, tabletops, cabinet glass, shower glass, in-glass pet doors and more! The Glass Guru is the only glass company that offers to fill the gap between what customers are looking for and what other glass companies offer. I truly feel that the Glass Guru is a successful business because it has the most important thing, The Glass Guru has happy customers.