The Glass Guru reviews summary
7 reviews have no rating
"Brad & Harry showed up on time to take measurements and provide a quote. They actually called and were able to show up earlier. They did their thing expeditiously and were extremely nice during the process. I have used Glass Guru a few times and I have always been pleased with their customer service.
Update - took longer than expected 8 weeks for glass to come in and schedule install. Installer was on time and did a very good job.
Delay did not cause any inconvenience."
"Great job! Only one shelf didn't fit, but that was because the wood was a little off."
"Great service. Harry K. The glass Guru’s sales person could not have been more helpful and informative. I was only going to order one shower door but ended up purchasing two. Great job great service!
Thank you"
"Great product ..install went smooth"
"I gave them four stars because it was mismeasured the first time but that didn't bother me as much as there was no communication after the mismeasure. How long was it going to be for them to reorder the size and call me back to schedule an appointment? Any apology? Sorry for the inconvenience. No communication, no customer service. There was no phone call until the window came in and they wanted to set a time for an install. Which they wanted the very next day we rearranged our schedules to accommodate because we too just wanted this fixed. However, in most cases we would have been thrilled that they were an hour and a half early, but because we had to rearrange our schedule we were both still at work. Just kind of felt we were more inconvenienced with the whole process then they were. On the upside the window does look good. Our son who happened who helped us out since we couldn't be there . Said install the guy was in and out in 5 minutes. Again, no communication about payment. However this morning just received an invoice via email. Just call me crazy. The communication to me is important and so is customer service. I'm in the customer service industry as well a little effort goes a long way in my book."
"Free quote, Affordable Prices, Fast and Friendly Service."
"I was able to get an appointment very quickly. Workers were polite and professional. I would highly recommend their services."
"Arrived on time, to the rental townhouse; neat appearance, dressed in Company uniforms, worked quickly and very professionally. Solved an unexpected problem because some windows were swollen and not square. I would highly them."
Feedback not provided
"Professional and efficient!!"