The Glass Guru reviews summary
6 reviews have no rating
"I usually do not write reviews and i am in no way, shape or form affiliated to them. This is an honest heartfelt review from a real customer.......This was the best experience I've ever had, when purchasing anything! All the way from the office personnel to the estimator, they were all great.....The office had so much knowledge of the products they sell that it was easy to pick a glass for my particular project. Up to that point i thought glass was just glass. The estimator was on point also. They are honest, show sincere care for you and your project at hand and most of all they are awesome people to deal with. I am a business owner and I learned a lot from them. When my order was delayed (no fault of theirs) I was given a mock up glass so I could continue with my project....wow! They graciously handed me the glass, lost money on the product and the labor, but they were happy and did not once throw it in my face of gave me any kind of attitude for this. If anything they were totally the opposite and were happy to hand me the mock up glass so I could continue my project. When my glass came in it was everything they promised. They could have gotten a piece of glass from the "back" and handed it to me and called it a day. . I wouldn't have known the difference. Thats when the guts and integrity of a person come in.....when u have to tell a customer that the product is delayed (again not their fault at all) and take the blame as if you were the one that didn't deliver. The office , company did not point fingers and made up a sob story on why my product didn't come in...they manned up (wommaned up) and showed great resolution in a time of adversity. As I previously pointed out they found a solution and followed through with it. I can't say enough about THE GLASS GURU, I will always be thankful. I will definitely be sending customers to them, talking about them (in a goodway) and be seeing them again. Thank u guys.
"Lauren always does a wonderful job. I would highly recommend her team!"
"I highly recommend Glass Guru for any glass needs, great service, very honest and personable. They have a large of different designs to choose from."
"It was great to work with Lauren to set up my glass replacement. The entire team was professional and efficient. Highly recommend."
"Lauren was super helpful with my order. I would definitely visit the shop again when I remodel my bathroom."
"Very quick in all aspects! Up front with pricing. Would definitely use again!!"
"The staff was very conscientious in insuring the replacement glass met our expectations. We’re extremely satisfied with the workmanship and courtesy shown us. We highly recommend Glass Guru"
"I was so impressed with Lauren the first time I spoke with her I decided to go with them based on that! It did not go well with the employee that came to do the work, he is no longer there and they refunded me because of the issues he caused! They have really went the extra mile to make it right. I would use them again above anyone else. Lauren and Josh are both very professional and work hard to make you feel like you’re important even if the job is a small one!"
"Great experience! The process was easy and everyone I spoke with was professional! I highly recommend this company!"
"Lauren with Glass Guru was extremely helpful and communication was excellent. Glass was ordered and delivered very promptly and their installation team was top notch. Glass table top came out and perfect and looks great. Highly recommend Glass Guru."