The Glass Guru reviews summary
10 reviews have no rating
"The Glass Guru is a well-established window company known for its repairs, replacements and restoring services.
Quality Products: The Glass Guru is often praised for offering high-quality windows made from durable materials. Customers appreciate the longevity and performance of the windows provided by the company.
Professional Installation: Many customers highlight the professionalism and expertise of The Glass Guru's installation team. Installers are often described as efficient, knowledgeable, and courteous, ensuring a smooth and hassle-free installation process.
Excellent Customer Service: The Glass Guru is known for its exceptional customer service. Representatives are responsive, helpful, and dedicated to addressing customer inquiries and concerns promptly.
Competitive Pricing: While pricing can vary depending on the scope of the project and the types of windows selected, The Glass Guru is often praised for offering competitive prices relative to the quality of their products and services.
Warranty Coverage: Customers appreciate the warranty coverage provided by The Glass Guru, which offers peace of mind knowing that any issues with the windows or installation will be promptly addressed.
Overall, The Glass Guru receives positive reviews for its quality products, professional installation, excellent customer service, competitive pricing, warranty coverage, and comprehensive range of services."
"They called to come early, replaced the window and were on their way. The way business should be done!"
"Based on a manufacturer defect, The Glass Guru’s had to reinstall the same large custom cut window three different times. Unfortunately, on the third try there was very minor accidental damage done to a door jam.
What impressed me was the fact that Rich and the office jumped on the situation. It’s easy to rate a company with five stars when everything goes perfect but I kind of see things differently. I think a company that goes above and beyond to address any issue as soon as possible and work with the, customer deserves five star. 5 stars!
The process took much longer than expected. But I will be utilizing them again, simply because things happen that are out of peoples control. But they were professional, polite, and immediate on resolving the situation."
"Glass guru always has my back, they are the best !
Thank you so much for you quick work."
"The glass guru provided fast and efficient service! I was able to get an estimate the same day I called and the process was explained to me thoroughly. My new window was installed the following week. Again, very fast and efficient service. The area was kept clean and tidy. Great warranty offered as well!"
"I understand that being a receptionist can’t be all that grate but please don’t make it weigh on the customer. On the other hand the person that came home to do the work was professional and did a great job."
"Arrived early to do estimate and delivery. Install went quick and smooth. Only had one window to replace but they were responsive and professional."
"They were able to replace the glass in my "vent"-side window. Did a great job for a reasonable labor charge. I don't know what their product markup is, but I'm always taken aback at prices these days. Over $300 to replace a window pane! I'm afraid I'm turning into my grandfather, LOL."
"They were great. My front door looks amazing and my house looks so much brighter."
"Very professional from start to finish! The crew worked well together and was respectful of the home. They responded quickly to after installation concerns and happily took care of a cosmetic issue that wasn't part of the original bid. I would recommend them and use them again!"