The Glass Guru reviews summary
15 reviews have no rating
"An incredible company from beginning to end! I could not ask for a better experience. From the initial phone call, the woman who answered was so friendly and helpful with setting up a time to come look at our window to be fixed. The estimate man, Christopher was super helpful and courteous. Then the window installation man, Steely was very professional and quick. The estimate happened on March 10th and the window was fixed on March 23rd. Even quicker than anticipated. We called several other companies and the work was months out and they were not friendly. I would recommend The Glass Guru for every window need!! Thank you!"
"When I initially called about a leak in my window I wasn’t sure if the leak was from the glass or the frame. Your receptionist asked if it was leaking from the glass and I said that I didn’t think so. She said then that you couldn’t help. I called back and asked if you could send someone to check it out and Chris came and said it could be repaired. Steely came the next week and repaired it with caulk. I paid $300. Seems a little high but I hope it is fixed."
"From calling and setting the appointment, the visit of the sales, the on time receipt of items, scheduling of installation and then installation it was an outstanding experience. Kudos all around to entire Glass Guru team."
"I highly recommend the Glass Guru. Customer service is above and beyond our expectations. Both special size shelves where made to our specs. Unbeatable prices statewide and surrounding states."
"Excellent product and installer was top notch"
"The technician was on time and did a wonderful job. I highly recommend them."
"I would not hesitate you use the indy glass guru. Performed and excelent job. Will use again when the need arises"
"Glass Guru in Greenwood, IN designed a shower enclosure that others said was too complicated. The team did a wonderful job and are very responsive of any issues or concerns that I had. They even went above and beyond and adjusted another shower door that they didn't install without a few. Great people!"
"Overall pretty good experience. They did a great job replacing a large window that had cracked. I appreciated the tip to tape up the crack while waiting for the glass to be procured and the install to be scheduled. They genuinely cared about my family’s safety. The only negative experience was the scheduling of the install. The install must have been written up incorrectly for the techs because only 1 guy showed up the first time thinking the glass was for a door. Had to reschedule later to get 2 guys. I got a call when they were supposed to be at my house saying they’re on site but no one is answering the door. They had somehow been sent to their next appointment and we’re across town at the wrong house thinking it was mine. Some lines got crossed yet again. So, there are some fundamental business operations that need improvement. I was quite flexible and that didn’t affect my situation much. The people were always friendly and responsive. They just need better coordination between departments."
"An incredible company from beginning to end! I could not ask for a better experience. From the initial phone call, the woman who answered was so friendly and helpful with setting up a time to come look at our window to be fixed. The estimate man, Christopher was super helpful and courteous. Then the window installation man, Steely was very professional and quick. The estimate happened on March 10th and the window was fixed on March 23rd. Even quicker than anticipated. We called several other companies and the work was months out and they were not friendly. I would recommend The Glass Guru for every window need!! Thank you!"