The Glass Guru reviews summary
14 reviews have no rating
"Overall pretty good experience. They did a great job replacing a large window that had cracked. I appreciated the tip to tape up the crack while waiting for the glass to be procured and the install to be scheduled. They genuinely cared about my family’s safety. The only negative experience was the scheduling of the install. The install must have been written up incorrectly for the techs because only 1 guy showed up the first time thinking the glass was for a door. Had to reschedule later to get 2 guys. I got a call when they were supposed to be at my house saying they’re on site but no one is answering the door. They had somehow been sent to their next appointment and we’re across town at the wrong house thinking it was mine. Some lines got crossed yet again. So, there are some fundamental business operations that need improvement. I was quite flexible and that didn’t affect my situation much. The people were always friendly and responsive. They just need better coordination between departments."
"Window installation was efficient, and product was the highest quality. Glass Guru staff were excellent to work with.
Will use them again and recommend to others"
"This company did a great job. They were on exact time and professionally replaced the glass in a professional experience. Highly recommended."
"Everyone we worked with was very friendly and professional! The estimate process was quick and the gentleman who came to install our windows had them both done in under an hour ! We were very impressed with the whole process and so happy to have functional windows again :)"
"They did, what they promised while adding value to the experience at our establishment!
Great job!!!!!
Thank you,
Chef Brown"
"I tried to contact a local glass company, and was stood up twice on scheduled appointments. When I called back, they had no record of my appointment. I called Glass Guru and they came out the next week, I ordered 2 atrium doors and had 2 screens redone. They were polite, timely, courteous and professional. I will use them from now on and ONLY refer this company to anyone in need!"
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"Recently broke our garage window. Called the glass guru and they came out and gave us the estimate. Was able to finalize the deal via phone, paid deposit via phone. Which got us on the schedule. They returned on the scheduled day to complete the work. Even going as far as reinstalling the alarm contact correctly I might add. Great job!"
"High Quality work, Efficent, Done on time, Technician explained what he was doing and how to best care for windows after repairs. Outstanding service and Excellent quality of the product and workmanship."
"Glass Guru in Greenwood, IN designed a shower enclosure that others said was too complicated. The team did a wonderful job and are very responsive of any issues or concerns that I had. They even went above and beyond and adjusted another shower door that they didn't install without a few. Great people!"