The Glass Guru reviews summary
4 reviews have no rating
"Great company to do business with!!! When called they come and analyze the issue quickly and provide an estimate for the solution.
All the people I have worked with have been helpful and explain things clearly."
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"Ordered a glass top for my dresser and couldn't believe it when they called the same day to say it was ready. Measurements were perfect and it looks great. Less than half of what it cost to order one online! Very friendly staff. I would definitely recommend Glass Guru in Mason."
"I had an issue with missing glass from four occasional tables. I started with Lloyd on the phone. He was great. I had already visited another glass shop and was told that the cost of the glass would be more than the table and was told to buy new tables. Lloyd went over some glass knowledge on the phone and that made me feel better than the last place so I gave them a try and brought a table in. Keith was the next person I spoke with and he was also great. He went over options with me which was more than I had gotten before so I left the table and went back and brought in a second one. They went over a lot of cost saving options which really won me over because the glass missing was negligence on someone else’s part and I was really at a frustrated point. It was really nice to be treated respectfully and given options. There was also a woman in the back that came out and helped. I did not catch her name but she was also great. We got glass for four tables, Had two screens made and two screens redone. I would honestly take them anything I needed done since it was just such a great experience"
"We had an insulated outside door with tempered glass and mini blinds between the glass. After the outer glass broke the manufacturer of the door and multiple door suppliers told us to replace the entire door. That would have cost the price of a new door plus the frame and installation.
Glass Guru came out and gave an estimate after measuring the window and taking a picture of the insert.
Two weeks later, they installed the new glass insert in an hour.
Rick did the estimate and Jim did a great job installing the window, making sure it fit right, and cleaning up.
The cost of the window was about 1/3 of a new door and installation. Well worth the time and effort contacting them."
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"We have used Glass Guru for multiple projects and always appreciate their high-quality and timely service!"
"Just had the Glass Guru come out and fix two of my casement windows. They also gave me an estimate to fix the broken glass in one of the replacement windows in a bedroom and no one else would do it without replacing the glass. These guys are pleasant, knowledgeable and actually show up to do the job. The prices are comparable with others and let's face it, nothing is cheap anymore but it cost a lot more to replace the entire windows. Good guys, you won't be sorry you called them."
"Easy to order and pickup. Order was precise, packaged well and the product exceeded my expectations."
"One of my basement windows broke and I neede to get it fixed as soon as possible because my house was going to be appraised for sale within days. Not only did they fixed my window earlier than expected, but they were courteous and friendly.
This shop has a small town business vibe that makes you feel welcome the minute you walk in.
Kudos for such great customer service."