The Glass Guru reviews summary
7 reviews have no rating
"out-stand-ing !"
"We obtained 3 quotes for the replacement/installation of a glass door for our shower remodel. We ended up going with The Glass Guru of Edmond. I’m really around a 3.5 star review, but went with 4 and will explain below.
The Glass Guru came to our house, took detailed measurements, and provided a quote. They explained, in detail, the process regarding deposit, order and installation. Between providing the quote and ordering, I made some changes to the hardware and The Glass Guru was very responsive and attentive to me via email and phone.
The door, hardware and fixed glass portion of the shower look great! I’m providing a 4 (3.5) star rating for the following reasons:
During the initial installation the tech advised if the shower door leaked excessively underneath they would come back and put a rubber piece on the bottom of the door. The door did leak underneath and we notified The Glass Guru the very next day after installation. It took over a week for them to come back and install the piece. The piece did greatly help the water seepage from under the door, but why not install it from the get go if you have a good idea water is going to seep under the door??
Some of the hinge screw heads are stripped and one of the screws isn’t even flush with the hinge base. The silicone caulking around the fixed portion of glass is uneven and appears to have been laid “in haste”. Can I redo the caulk and make it more visually appealing? Yes, but why should I have to on a brand new door??
Overall, I would recommend The Glass Guru for your shower door needs. The door and hardware look great from afar, but attention to details on the install are what takes away a star (or even two) from the rating."
"Bob, Tucker, and Austin were fantastic! Our house is NOT square and they were able to make all the windows and doors perfect. Our sliding glass door had old rollers that were broken and they fixed them. Our house looks so much better with new glass. I highly recommend them. I wouldn’t use anyone else!"
"The Glass Guru has been amazing to work with, all the way from estimate to install.
Austin did our estimate and he was professional, quick and friendly. Bob and Tucker were the men who came and installed our glass and both were courteous, funny and professional. Every time I had talked to Taylor in the office, she was fast, friendly and helpful.
Thank you so much to the entire Glass Guru employees.
-Angela Magrath"
"I recently used their service to help my sellers get a new window installed, and I must say, the experience was excellent. Not only did they provide great assistance, but they also managed to get the window installed within just three weeks. Highly recommend!"
"Very easy to work with and outstanding service"
"Bob and Tucker were great. They were kind and respectful. They did their job well and enjoyed doing it. They spoke very highly of their boss which showed confidence in their own company. Great experience!"
"I'd recommend Glass Guru for any glass replacement needs. Jan was super helpful when we were trying to replace some windows to sell our home and worked diligently with us to make sure it was completed and done. Great customer service!"
"Everything about this experience was perfect. The team at Glass Guru did a great job explaining the process of getting a frameless door for our shower measured, ordered and installed. The attention to detail during installation was very much appreciated and the end result was so much better than we expected. I highly recommend working with Glass Guru."
"The crew arrived as expected. Repair was quick and no mess afterward. The techs were friendly and helpful. I did find a pair of Stanley pliers after they were gone. Come get ‘em if you wish.
I’m pleased with the service.
Thank you"