The Glass Guru reviews summary
11 reviews have no rating
"I thought the price was a little pricey but they are Very professional and great work."
"The folks at the Glass Guru were great to work with, from Alicia who coordinated our order, to Jaime, the technician who supervised the order, and Jose who handled the actual installation. They were professional, knowledgeable, courteous, and skilled working on the custom glass for a reproduction of an interior pocket door for our home. We couldn’t have been happier with their service!"
"I had patio glass doors that had fogged over and needed replacing. Everyone from Jamie, who estimated and measured the glass, to Alicia at the office and the installers made it an easy process and great installation.
Jamie was extremely knowledgeable about the different kinds of glass there were and gave me examples of types they were in my budget. He was very professional and I felt completely confident they I had found the right company to do the work. I had 5 glass door panels replaced and seven screen doors re-screened and re-wheeled.
The patio has come back to life with these updates. Thank you Jamie and Alicia, you run a great customer-focused business!"
"Working with the glass guru team was a great experience. They were very courteous, respectful, and very professional. The quality of their work was also excellent. Thank you team. Definitely recommend!!"
"Glass Guru was great! They came to our home to inspect the window we wanted replaced where other companies asked for us to send them a picture for a quote. When they came they were very professional and covered their shoes to protect the floor from damage / dirt. During installation they were friendly and patiently answered any questions I asked. They even helped replace a missing piece of siding while they were up on the ladders working. After installation I noticed some water coming in through the corner of the new window. I called them and they came and repaired it right away. Turns out it was a slight defect in the placement of the waterproofing seal within the window itself from the manufacturing process that was very easy to fix. No leaks since. The only thing I would advise is to see the window you are purchasing in person to make sure you like it 100% before putting in the order. I don't fully like the design of the window I purchased but that was my fault for not making 100% sure before ordering. But much better than the construction grade windows I had before. All in all I would fully recommend Glass Guru and will use them again in the future."
"We hired Glass Guru to replace our front bay window panel and they did an awesome job. They were efficient and reasonable, and the panel looks great. We had a large crack in the glass and were told by a contractor that the entire bay window with the two side windows and the entire frame had to be replaced, which would have cost over $6,000. Glass Guru was able to replace the window panel alone at a cost of under $1,000 which solved our problem and saved us a lot. Could not recommend them more!"
"I would highly recommend Glass Guru for your window glass repair. The Team was very courteous, professional and friendly. Receptionist Alicia kept me informed every step of the process. Tech Jamie was super nice and came into my home with covering over his shoes as he measured the opening for the broken window. The installation Team had the same great attitude. They were quick and very professional and cleaned up everything after the installation. highly recommend them. You will not regret. Their quote was also the most competitive from all the other quotes I received. Product quality as well as installation quality was superb."
"Quick repair of screens reasonably priced"
"The Glass Guru has replaced all the windows in my condo in Union City. My team at The Glass Guru was Alicia, Jamie and Jacek. I worked with each of them in that order to complete the job. Alicia is the primary contact who will explain in detail the process of the job and will organize all the professionals based on the customer's needs. She is VERY knowledgeable, professional and responsive. She will guide you each step of the way. Jamie is the project estimator who will visit you and go over the project in order to provide a clear and concise estimate of what you can expect. Jacek and the installation team perform the actual improvement. The installation was flawless as the team was punctual, professional and determined to satisfy me any way they could. When the project was finished, the team cleaned the entire area (living room, bedrooms, hallways and elevator) as if they were never there. The quality of my new windows is far better than I expected and the customer service (etal.) that the team at The Glass Guru offer is beyond compare and has my highest recommendation."
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